The budget has been delivered from Mount Management up high! You look it over to see if your metrology needs are fulfilled. Hmmmm. Something is just not right. Remember that shiny new CMM on the shop floor? You noticed there was no budgeted training expense.
You lean back and drift off in thought. With the in-line production cell about to start, the outside engineering company has done a remarkable job providing a fully working solution. The line delivers parts as expected, one every 30 seconds. What is there to be concerned about? The consultants have gone home, production parts are being delivered, the shiny new CMM is inspecting every part. The SPC charts are green. Life is good.
The first shipment is returned from the customer......
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